According to @CryptoMichNL, the President of OKX, @hfangca, emphasized the strategic importance of obtaining a MiCA license for regulatory compliance in Europe, which is crucial for expanding trading operations. He also highlighted the significance of robust customer support as a competitive advantage in the crypto exchange market. Furthermore, @hfangca discussed the future of exchanges, focusing on innovation and the integration of Web 3 Wallets to enhance user experience and security. This information is vital for traders considering the stability and regulatory stance of exchanges.